For Organisations
For Organisations
NHS induction guides in Persian
A free set of plain-language guides that help Farsi-speaking refugees, asylum seekers and new arrivals use the NHS and the support systems around it.
What this is
Fifteen guides, each answering one practical question in Persian, in the words people actually use. Every guide is paired with a short video, so the material works for people with limited literacy as well as for confident readers.
The content assumes no prior knowledge of the NHS and no English. It is written for someone in their first weeks in the UK who is trying to work out how to see a doctor, what is free, what they are entitled to, and what to say when they get there.
How the guides are made
Each guide is written from primary NHS and government sources rather than translated from existing leaflets.
Sources are NHS England, nhs.uk and GOV.UK, listed in full at the foot of every guide
Every guide carries a last reviewed date
Charges and eligibility rules that change each April tell the reader to check the current figure on nhs.uk rather than trusting the number on the page
Entitlement claims are kept specific to the topic. "No documents or immigration status needed" is stated for GP registration and emergency care, where it is true, and never presented as a blanket rule across housing, benefits or dental charges, where it is not
Mehr Health CIC is PIF TICK certified. Digipezeshk was the UK's first non-English-language health platform to achieve PIF TICK certification from the Patient Information Forum
These are Mehr Health guides. They are not an official NHS or government service, and every guide says so and points the reader to nhs.uk and gov.uk.
The fifteen guides
Listed in their intended reading order. Each title links to the live page, with the Persian heading a client will see on screen.
How to register with a GP surgery
چگونه در مطب پزشک عمومی (GP) ثبتنام کنید
Step by step registration, including that no passport, proof of address or immigration status is needed, what to say at the desk, and what to do if a practice refuses.
Where to go when you are unwell
کجا بروم؟ ۹۹۹، ۱۱۱، داروخانه یا پزشک عمومی
When to use 999, 111, a pharmacy or a GP, with the FAST stroke signs, and the fact that all four are free.
Your right to a free NHS interpreter
حق شما برای مترجم رایگان در NHS
That providing an interpreter is the provider's duty and free to the patient, how to request one at registration and at booking, and what to do if none turns up.
Asylum support and healthcare rights
حمایت در دوران پناهندگی: پول، مسکن و درمان
Weekly allowance, accommodation, the ASPEN card, and the HC2 certificate that makes prescriptions and dental care free.
Pharmacy First
داروخانه، اولین قدم (Pharmacy First)
The seven conditions a pharmacist can treat without a GP appointment, with the age range for each, plus blood pressure checks and pharmacy contraception.
Dentist services in the UK
دندانپزشکی در بریتانیا: هزینه، پیدا کردن مطب و درد اورژانسی
The three NHS charge bands, who is exempt, how to find a practice taking NHS patients, and what to do with severe dental pain.
How to repeat a prescription using the NHS App
تمدید نسخه دارو با اپلیکیشن NHS
Ordering repeats, nominating a pharmacy, how far ahead to order, emergency supply when the surgery is shut, and prepayment certificates.
How to open an NHS account
چطور حساب NHS بسازید (NHS login)
Setting up NHS login, including the route for people with no photo ID using registration details issued by the GP practice.
Things you can do with an NHS account
با حساب NHS چه کارهایی میتوانید انجام دهید
What the app can and cannot do, why features differ between practices, and proxy access for children.
What is the HC1 form and how to fill it out
فرم HC1 چیست و چطور آن را پر کنید
Who actually needs the NHS Low Income Scheme, what to gather before starting, and how to reclaim charges already paid.
Mental health services in the UK
خدمات سلامت روان در بریتانیا
NHS Talking Therapies self-referral, asking for a Farsi interpreter, urgent help routes, and the rule that treatment for conditions caused by torture or violence is free to everyone.
Sexual health in the UK
سلامت جنسی در بریتانیا: خدمات رایگان و محرمانه
Free and confidential testing, treatment and contraception regardless of immigration status, plus the two things that exemption does not cover.
Vaccinations in the UK
واکسنها در بریتانیا
The childhood and adult schedule, and the catch-up rule for people who arrive with incomplete or missing records.
Cancer screening in the UK
غربالگری سرطان در بریتانیا
The three programmes with ages and intervals, and why invitations stop arriving after someone moves.
Smoking cessation in the UK
ترک سیگار در بریتانیا
Free local stop smoking services, what help is available, and shisha.
Using this in your service
Send a direct link. Every guide has its own address, so you can send a client straight to the one page they need rather than to a homepage they then have to navigate in a second language.
Use it alongside an interpreter, not instead of one. The guides prepare someone for an appointment. They do not replace interpreting during it.
Lead with the interpreter guide. In practice it is the one that unlocks the others, because a client who knows they can ask for a Farsi interpreter, free, gets more out of every appointment that follows.
Tell us what is missing. The topic list is driven by what people actually ask. If your clients keep hitting the same wall and there is no guide for it, that is the most useful thing you can tell us.
Working with us
Mehr Health CIC is a Community Interest Company producing health information in Farsi and Dari for Iranian, Afghan and Tajik communities in the UK. We work with ICBs, cancer alliances, local authorities and voluntary sector partners on commissioned content, campaign translation and community engagement.
If you would like to talk about using this resource in your service, or about commissioning work for your population, get in touch.
Mehr Health CIC | Company No. 17139475 | info@mehrhealth.co.uk